Returns & Exchanges

At Oso & Me, we want you to love every piece you purchase for your little ones. If you are not completely satisfied, we accept returns of unworn, unwashed, and tagged items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the pre-paid UPS shipping label provided at the end of the return request process.

3

Pack Your Items

Securely place the items in their original packaging, ensuring all original tags are attached, and affix the shipping label to the outside of the box.

4

Drop Off and Refund

Drop your package at any authorized UPS location; once received and inspected at our warehouse, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing